Billing and Shipping Addresses Explained
If your shipping address is in any way different from your billing address (for example, your billing address is a PO Box, to which we cannot ship), you must enter your Billing Address on the My Account Page.
Ship to Yourself at a Different Address
If you want to place an order to be shipped to you, but at a different address than appears on your credit card statement, simply follow the steps below:
- Click on My Private Guest List and add yourself as a new guest. Be sure to enter your SHIPPING address for this guest. It is also a good idea to give this guest a nickname, for example “My Home”. (See Private Guest List for more info).
- Select an item to be shipped to the guest you added in Step 1 . You will see that guest’s nickname (for example, “My Home”) in the list of choices when you click on the “Add to Order” button below an item.
- Check Out.
PO Boxes
We cannot ship to a PO Box, which is why we do not allow PO Boxes to be entered on the Guest Information page.
However, if the billing address on your credit card is a PO Box, you need to enter that address on the My Account page and then enter yourself as a guest as explained above.
More Help
If you have any questions about the information we are collecting please call 800-649-1773 (Toll Free within USA) or +1 978-768-6057 (outside USA) Monday-Friday 9AM to 5PM Eastern Time. Or you can click here to send us an email.